Asset & Property Management Workshop Series

Disability claims are the number one Fair Housing complaint resulting in large settlements. This session provided attendees practical insights and tools to help housing providers understand the difference between accommodations vs. modifications, ADA issues, important legalities, budget planning to cover accessibility, cost containment, and insights on the challenges that front-line staff face.

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Insurance and risk management leaders reviewed how habitability lawsuits are severely impacting affordable housing operations in California, best practices recommended to prevent and defend such claims, as well as an open discussion and poll about potential solutions to minimize risk to nonprofit housing developers and operators.

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Attendees learned a better understanding of a detailed property inspection plan and how to determine the need for maintenance and insuring habitability. Join us for an insightful session on best practices for inspecting your property with a keen eye for routine and preventative maintenance as well as how to prepare for unit inspections.

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This session covered communication tips, such as how to provide support and encouragement for your team, how to offer sincere feedback, delegate meaningful work, reduce negative attitudes and behaviors, and address the importance of connecting the dots between management and leadership.

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This special asset management session to explored potential solutions for a lack of resources to renovate smaller, aging properties -- particularly the challenges of needing alternatives to resyndication or other viable solutions to make resyndication feasible.

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This training covers foundational aspects of compliance, filing requirements, and technical issues that arise from the administration of the exemption by county assessors and the State Board of Equalization. Additionally, the training will cover compliance with the exemption and structuring relating to low-income housing.

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Affordable housing providers serving seniors offer vital services that go beyond just housing. They provide care, comfort, and a sense of family to residents. So how are we preparing staff to interact with this ever-growing market segment? This session will help attendees learn how to best communicate to senior residents and improve relationships with the elderly, including common communication mistakes.

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This training covers creating a safe environment, key definitions, company responsibilities, property management inspections to ensure regular upkeep and prevent larger issues that pose a threat to residents, workers comp, and what’s important to know from a property management perspective.

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Property managers, developers, and service providers often struggle in self-made (often unintentional) silos. This training session will explore ways to increase efficiency and impact to retain our most vulnerable in housing. When property manager and supportive services are working hand in hand, housing providers can ensure higher levels of resident retention and greater levels of collaboration to improve operations and services.

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This training build on PART I’s conversation to explore ways to increase efficiency and impact to retain our most vulnerable in housing. It takes a deep dive into the collaborations needed between property management and supportive services staff.

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Helpful tips for property management staff and their relationship-building skills with residents.

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How to avoid the the most common problems in operating affordable housing

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Helpful tips for emerging leaders moving into management and/or supervisorial roles—not to mention existing supervisor staff who need a brush up.

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